What Brand Strength Means for Business
Creating a strong brand is more than just coming up with a visually appealing logo and a catchy tag line. It’s about defining your business, making promises that you can deliver on, building a relationship […]
Month: April 2015
The 3 T’s of Employee Empowerment
On the sales floor, customer service lies entirely in the hands of your employees. Your customers never get to see your training manuals, your policies, or your good intentions; all they see are the people out […]
Build customer loyalty through conversation
Customer loyalty has always been maintained through relationships. Building a relationship with your customer is the best way to build loyalty. In the past, relationships were limited. Today, these relationships have evolved into more of […]
Dear SnapScapes fan,
I’m happy to announce that our image based customer service app is still set to be launched between April 30th and May 15th. That’s only a month away! After it’s release we will be giving […]
Building Trust: the foundation of Customer Retention and Excellent Customer Service
As noted in the previous blog, SnapScapes is not only about helping sales associates share specialized knowledge with clients, but also “about keeping millions of customers happy and coming back for more.” So, how exactly […]
